Contact Us
Thank you for stopping by. Whether you have a question, a suggestion or a concern about something you have read here, we would be glad to hear from you. This page explains how to reach us and what to expect once you do.
How to Get in Touch
The easiest way to contact us is by email. Please write to [email protected] and a member of our team will read your message. We do not offer a telephone line at the moment, as email allows us to keep a clear record and give you a considered reply rather than a rushed one.
What You Can Write to Us About
We welcome messages on a wide range of subjects, including:
- Corrections: if you spot a detail that looks out of date or inaccurate, tell us where it appears and what you believe is wrong.
- Questions: if part of an article is unclear, we are happy to explain it in plainer terms.
- Feedback: ideas for new topics, comments on layout, or thoughts on how we could make the site easier to use.
- Partnership or media enquiries: please include your name, organisation and a short outline of your proposal.
- Technical issues: broken links, pages that will not load, or anything that does not display properly on your device.
Helping Us Help You
To get the most useful answer, it helps to include a few details in your email. Mention the page or article you are writing about, ideally with a link, and describe your question as clearly as you can. If you are reporting a problem with the site, letting us know which device and browser you were using can save time for everyone.
When to Expect a Reply
We aim to respond to most messages within two to three working days. During busy periods or public holidays it may take a little longer, but every email is read. If your message is about a correction, we will let you know once any change has been made.
Your Information
When you contact us, we only use the details you share to read and answer your message. We will never sell your email address or add you to a mailing list without your permission. You can find out more about how we handle personal data in our Privacy Policy. For the general rules that apply when using this website, please read our Terms of Use.
A Quick Note
We are an editorial website and cannot deal with account matters, payments or disputes on behalf of any third party. If your query concerns another service, please contact that provider directly, as they will be best placed to help.
We look forward to hearing from you.